Privacy Policy

Oomcart respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how Oomcart collects, uses, stores, and protects information when you use our website, mobile application, and related services.

By accessing or using Oomcart, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We may collect the following information when you use Oomcart:

Personal Information

Name
Mobile number
Email address
Delivery address
Billing information
Account information
Order history
Communication and support details

Payment Information

Payments made through Oomcart may be processed by third-party payment service providers. Oomcart may receive transaction-related information such as payment status, transaction ID, and payment method details. We do not generally store your complete card, UPI, or banking credentials on our servers.

Device and Usage Information

We may collect information about the device and how you use our platform, including device type, operating system, IP address, browser information, application usage information, and technical logs.

Location Information

Where required for providing services such as delivery, we may collect location information or delivery location details. You may control location permissions through your device settings.

2. How We Use Your Information

We may use your information to:

Create and manage your Oomcart account.
Process and manage orders.
Facilitate payments.
Arrange delivery of your orders.
Provide customer support.
Communicate with you regarding orders, payments, offers, and service updates.
Improve our website, application, products, and services.
Prevent fraud, misuse, and unauthorized activities.
Personalize your experience on the platform.
Send promotional communications where permitted by applicable law.
Comply with legal and regulatory requirements.

3. Information Sharing

We may share relevant information with restaurants, stores, delivery partners, payment service providers, technology providers, customer support providers, and other service providers when necessary to provide Oomcart services.

For example, delivery information may be shared with the appropriate delivery partner to complete your order.

We may also disclose information when required by law, legal process, government authority, or when necessary to protect the rights, safety, security, or property of Oomcart, our users, or other parties.

We do not sell your personal information to third parties for their independent marketing purposes.

4. Payment Information

Payments may be processed through secure third-party payment gateways.

Payment providers may collect and process payment information according to their own privacy policies and terms.

Oomcart does not generally store complete payment credentials such as full card numbers, CVV numbers, UPI PINs, or banking passwords.

5. Cookies and Similar Technologies

Oomcart may use cookies and similar technologies to maintain sessions, remember preferences, improve functionality, understand usage patterns, and improve our services.

You may be able to manage or disable cookies through your browser or device settings. Some features of the platform may not function properly if certain cookies are disabled.

6. Data Security

Oomcart takes reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, alteration, disclosure, or destruction.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

7. Data Retention

We retain personal information only for as long as reasonably necessary to provide our services, maintain business and transaction records, resolve disputes, prevent fraud, comply with legal obligations, and enforce our agreements.

When information is no longer required, it may be deleted or securely disposed of in accordance with applicable laws and our internal policies.

8. Your Choices and Rights

Subject to applicable law, you may have rights regarding your personal information, including requesting access to or correction of inaccurate information.

You may also request deletion of your personal information where permitted by applicable law and subject to legal or legitimate business requirements.

You may contact Oomcart using the details provided below for privacy-related requests.

9. Promotional Communications

Oomcart may send you promotional messages, offers, discounts, updates, and other marketing communications where permitted by applicable law.

You may opt out of promotional communications by using the available unsubscribe option or contacting Oomcart.

Please note that you may continue to receive essential communications relating to your account, orders, transactions, security, or services.

10. Children's Privacy

Oomcart's services are not intended for individuals who are not legally permitted to use such services.

We do not knowingly collect personal information from children in violation of applicable law.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can take appropriate action.

11. Third-Party Services and Links

Oomcart may contain links to third-party websites, applications, payment services, or other services.

Oomcart is not responsible for the privacy practices, content, or security of third-party services.

We recommend reviewing the privacy policies of third-party services before providing them with personal information.

12. Changes to This Privacy Policy

Oomcart may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business practices.

The updated Privacy Policy will be published on the Oomcart platform with the revised "Last Updated: 29 August 2026".

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

Oomcart

Email: info@oomcart.com, oomcartofficial@gmail.com
Phone: 7732056578
Address: 21-6-200, Sakethapuram Street, Koritepadu, Guntur-2 - 522007, Andhra Pradesh, India.